TERMS AND CONDITIONS OF USE

PRIVACY POLICY

Reloading Supplies Australia is committed to ensuring the security, confidentiality, and accuracy of your personal information. Our privacy practices are guided by our policy regarding the collection, use, and disclosure of personal information. This policy aligns with the standards established by the Australian Privacy Principles under the Privacy Act 1988.

1. INTRODUCTION

We take responsibility for safeguarding your personal information within our control. Designated individuals are responsible for compliance with our privacy policy.

2. IDENTIFYING PURPOSES

We collect, use, and disclose personal information to provide you with the products and services you request and to enhance your experience by offering additional products and services that may interest you. The purposes for collecting personal information will be identified at or before collection. In some cases, purposes may be clear, and consent may be implied, such as when you provide your name, address, and payment details during the order process.

3. CONSENT

Your knowledge and consent are required for the collection, use, or disclosure of personal information, except where permitted by law. Providing your personal information is voluntary; however, failure to do so may limit our ability to provide you with requested products or services. You will not be required to consent to the use or disclosure of information as a condition for receiving a product or service, except where necessary.

4. LIMITING COLLECTION

We will limit the personal information we collect to what is necessary for the identified purposes. With your consent, we may collect personal information from you in person, by phone, or via mail, facsimile, or the Internet.

5. LIMITING USE, DISCLOSURE, AND RETENTION

The use and disclosure of personal information will be restricted to the purposes for which it was collected, unless otherwise consented to by you or required by law. We will retain personal information only as long as necessary to fulfill the purpose for which it was collected or as mandated by law.

6. ACCURACY

We will maintain the accuracy, completeness, and integrity of your personal information as necessary to fulfill the purposes for which it is used.

7. SAFEGUARDING CUSTOMER INFORMATION

We have implemented security measures suitable for the sensitivity of your information to protect your personal data. We take all reasonable precautions to safeguard your personal information from loss, unauthorized use, access, or disclosure.

8. OPENNESS

Information about our policies and practices regarding the management of your personal information will be readily available to you.

9. CUSTOMER ACCESS

You may request to be informed about the existence, use, and disclosure of your personal information, and we will provide you access to it. You can verify the accuracy, integrity, and completeness of your personal information, and request amendments as needed. However, certain information may not be disclosed to you as permitted by law, such as details involving other individuals or legal, security, or commercial proprietary restrictions.

10. HANDLING CUSTOMER COMPLAINTS AND SUGGESTIONS

For questions or inquiries regarding our privacy policy and practices, please contact us at: contact@reloadingsupplies.com.au